If you’ve ever wondered how a restaurant chain like Jack in the Box delivers consistent quality across its extensive menu and numerous locations, you’re not alone. With approximately 2,200 restaurants in 21 states and Guam, ensuring compliance with specifications and maintaining transparency across the supply chain is no easy task. That’s why Jack in the Box turned to Specright for help.
During this webinar, Jeff Chen from Jack in the Box and Matt Guiffre from Specright will discuss how Specright Dashboards can eliminate manual steps and enable real-time reporting, empowering managers to ensure quality assurance and proactively manage supplier relationships.
Bringing together leaders in industry and technology to drive innovation.
Jeff Chen
Quality Systems Manager, Jack in the Box
Jeff Chen is a food scientist with 13 years of experience in the food industry. He currently works at Jack in the Box as a product and project manager, where he oversees commercialization of some of the new menu items, manages product quality, approves new suppliers and find cost saving opportunities. He also manages the quality systems for the company, ensuring compliance with product specification standards. Jeff is passionate about process improvement and strives to streaming processes for his colleagues. Jeff is current pursuing his Master’s degree in Supply Chain Management at University of San Diego. Outside work, he enjoys photography, traveling, and sound mixing for his church worship.
Matt is a software engineer and implementation consultant, and acts as the solution architect and technology lead for implementations of Specright. He holds degrees in Genetics and Earth and Planetary Science from Northwestern University and is passionate about sports, particularly baseball and college football. As a member of Specright’s Emerging Leaders program, Matt is committed to continuous learning and staying at the forefront of industry advances.
“Specright saves our team a tremendous amount of time while increasing visibility and transparency across our supplier relationships so we can focus on preventing issues. Having the Spec Compliance Dashboards allows quality managers to have near real-time monitoring capabilities and spot hotline call trends. The confidence in our compliance program has increased since we started to use it.”
Jeff Chen
Quality Systems Manager, Jack in the Box
Why You Need Specright
When everyone has access to specifications, amazing things happen – faster product development, improved quality, and less waste.
With 5 million+ products on Specright’s Specification Data Management (SDM) platform, we’re helping some of the world’s largest companies and challenger brands optimize costs, accelerate innovation, and reduce waste. See how you can join the Specification Management movement — we’ll start with a brief call to understand your goals and then schedule a tailored demo experience that fits your needs.
