Posts Tagged :

Quality

Here’s 3 Ways You Can Turn Customer Complaints into Your Next Great Product

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Businesses spend lots of money to understand their customers. From focus groups to feedback surveys and reviews, product development teams usually focus on what customers want.  But when it comes to complaints, customers typically find themselves in a blackhole of customer service representatives. A study by Harvard Business Review found that customers who have a…

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Master Data Systems: The Secret to Quality Control

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It’s no secret that people are a company’s greatest asset. However, it’s also hard to argue that without access to the right data at the right time, even the hardest-working, most well-trained employees will struggle to perform their jobs to the highest level possible.  Likewise, the best data organization systems will only reach their full…

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Exploring the Relationship Between Specification Data Management™ and Quality Assurance in the Beauty Industry

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The global beauty industry was estimated at $532 billion just two years ago and is expected to increase to over $800 billion by 2023, according to market research. This represents a Compound Annual Growth Rate (CAGR) of over 7.1% between 2018 to 2023. New trends are driving change in the category, such as the entry…

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