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Here’s 3 Ways You Can Turn Customer Complaints into Your Next Great Product
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Businesses spend lots of money to understand their customers. From focus groups to feedback surveys and reviews, product development teams usually focus on what customers want.  But when it comes to complaints, customers typically find themselves in a blackhole of customer service representatives. A study by Harvard Business Review found that customers who have a…

Why Supplier Collaboration Is the Only Viable Future for Procurement
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In times of uncertainty, are two heads better than one? In cases like procurement, the answer is a resounding yes! COVID-19 has shown us the dangers of not being forward-thinking when it comes to the supply chain system. No one saw the effects of a pandemic coming, but once the supply chain was disrupted, many…

How to Leverage Data Management to Manage the Modern Supply Chain
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Maximizing supply chain efficiency has never been a more pressing need than in 2020. At the heart of efficiency is data — it is only possible to use and improve with the right information. Without good data management, supply chain partners are left in the dark about what’s happening and what to expect next.    The…

4 Ways Blockchain Technology Impacts Supply Chain Management
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Many companies have infused digital technologies into their supply chain management systems. From centralized data in Enterprise Planning Resource software to digital shipping systems and RFID scanning, internal intelligence has arguably never been greater.  However, companies are still limited in visibility when it comes to tracking products and components throughout the supply chain. Disparate systems…

How Blockchain and Smart Manufacturing Combine in the Modern Factory
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Smart manufacturing is all about using Big Data and analytics to drive efficiency and profitability. The entire smart manufacturing environment uses master data management to control processes and provide insight into activities of which humans may otherwise never become aware. To do this requires transparency and interconnected systems, both of which can be created through…

What’s New in Specright: Release 9.0
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Release 9.0 is now available to Specright users!  We’ve added capabilities around inventory visibility, Orders, a new look and feel for Specright Files, and Many-to-Many File Upload. Your feedback helped bring these new features to life and we’re so excited for you to put them to work! Take Inventory Visibility to the Next Level Now…

What Is Blockchain Technology? Here’s A Simple Answer
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Blockchain technology is becoming an increasingly popular buzzword in the tech industry. Even though the concept was developed in 1991 and it’s been in use since about 2009, many businesses are still at a loss as to what blockchain really is, and more importantly, how to apply it to their business. We answer the questions…

PMMI Names Specright’s Katie Exum as Rising Star in Packaging
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Irvine, CA September 12, 2020 — Specright’s Katie Exum received the On the Rise Award from PMMI, The Association for Packaging and Processing Technologies. The On the Rise Awards honor individuals who are emerging leaders. According to PMMI, recipients show dedication to their company and to the processing and packaging industry through a commitment to learning and…

What is supply chain traceability?
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What is supply chain traceability?  The best part of my job is getting to talk to prospective customers.  And I’ve noticed a trend.  Many are trying to achieve supply chain traceability but aren’t sure where to start.  They throw out phrases like “farm to fork” but don’t have a roadmap for how to get there.…

Master Data Systems: The Secret to Quality Control
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It’s no secret that people are a company’s greatest asset. However, it’s also hard to argue that without access to the right data at the right time, even the hardest-working, most well-trained employees will struggle to perform their jobs to the highest level possible.  Likewise, the best data organization systems will only reach their full…